Staff Wellbeing in Schools: Burning Out

I will always remember my first term working in a school. I couldn’t believe how absolutely knackered I was – I don’t think I had ever been so tired in my life. The job itself – school counsellor -didn’t hold as much responsibility as I had assumed in my previous roles managing charities. I wasn’t responsible for staff, or finding funding, or for keeping the organisations afloat. The problems I helped with, for the main, weren’t ‘heavier’ than in previous roles where I had worked with young people in crisis. It was something else. Something else that I had never felt before – the feeling of being part of a huge machine that just doesn’t stop for breath. I laugh about it now – my caseload at the time was tiny in comparision to how many students I saw the year I left, but it wasn’t the amount of work as such, it was feeling like you could never stop – there was always something or someone that needed your attention. If you got distracted for even a second you would miss something important. And the emails – my goodness the sheer volume of emails!

I don’t find it surprising therefore that a 2019 study found that 40% of British teachers were considering leaving the profession – and this was pre-Covid. My guess is that it is much higher now. When I left my international school in 2022, a third of the teaching staff went at the same time. After 18 months of being locked into the country, many wanted to be closer to their families in Europe. Many left the profession altogether.

I have facilitated a number of staff wellbeing groups for both teaching and non-teaching staff recently, and the struggle is the same for both. The long first term has all school staff clinging on for dear life, struggling to get to the end. 14, 15 even 16 week terms are normal, and exhaustion is normalised. “What do you like best about your job” I ask people – “the holidays” are usually the reply. Term time is full of demands. Parents demanding that their children get the right extra-curriculas or that the buses run on time. Students demanding that their teachers give them advice about essays and homework over the weekends. Senior Leadership ‘dropping’ a last minute activity or task upon already overloaded staff. A never ending stream of emails demanding to be read.

Unsurprisingly then, burnout is all too common amongst people who work in schools. I have seen it firsthand with a colleague I valued greatly. Sadly, by the time we realised what was happening for her, it was already too late and she ended up leaving. It starts with an expectation on yourself that you must prove yourself and you must do more. It ends with you physically unable to go to work. In between you feel guilt that you are letting people down, anger and irritability with colleagues and students, and, feeling unable to face colleagues you isolate yourself. It is possible to bounce back from burnout, but for many this means a change of school, or leaving the profession altogether.

There are a number of factors which affect the likelihood of burning out which are not just about the workload someone is faced with. These include staff members feeling unappreciated by their management, not feeling they have autonomy or control over their work and a lack of community and support.

So what helps? When asked that question, school staff routinely say ensuring they do things outside of work, like hobbies or exercise. But they also acknowledge that these can be the first things to go when they start feeling tired. Asking for help from colleagues, and taking the time to check in with each other during the day can be a lifeline. Seperating home from school by deleting your school email account from your phone is a controversial one, with some staff too scared to do so despite their being no requirement to have it on there. If you can’t delete it, don’t answer emails after 5pm. Or if you have to, schedule send them for 7am the following day – this will reduce the expectation on you that you are available 24/7. And, finally, if you start to realise you are struggling, seek professional help from a counsellor or other mental health professional. Burnout is tough – understand the signs to get the help you need early.

If you would like to find out more about burnout in education you can download our free Anti-Burnout Book for Teachers here.

The Cycle of Self Esteem

Many years ago I worked as a Sex & Relationships Outreach worker for a small team based within the NHS called Teenage Kicks. We did 3 sessions as a staple offer. One on self esteem and rights, one on relationships and one on contraception. I’m unsure where this exercise came from (my guess is probably something from Jo Adams) but it has been one that has created so many AHA! moments for both young people and adults, not only in terms of self esteem but also in recognising that we are not mind readers and cannot always tell why someone is behaving the way they are.

This is how I use the Cycle of Self Esteem (though sometimes I don’t call it anything):

Getting young people to understand not everything is about them:
One day I was talking with 2 young people at war. Previously the best of friends, each swore blind that the other had stopped speaking to them first. Turns out, Person A had went to talk to Person B between classes, and Person B had walked off and ignored them. Person A then believing Person B had stopped speaking to them avoided them and effectively stopped talking to them. Person B had no idea what happened. They were so caught up in worrying about a test they had the next period that they hadn’t noticed Person A trying to talk to them, all they knew is that their best friend stopped talking to them seemingly without reason. So they didn’t talk to them either. What they both thought “they’re not talking to me, what did I do wrong?” caused them both to avoid the other person. They laughed when they realised what had happened. I use this example often when people get stuck in the “its their fault”

Changing our thoughts & behaviour to support peers
Along the same lines, within Psychological First Aid Training for Students I ask young people to write down all of the things that someone might be thinking or feeling when they are having a bad day, We often get ideas such as feeling upset, or angry, thinking no-one likes them, or that the world is unfair. Then I ask them to consider how this may impact their behaviour – examples are usually things like withdrawing, not talking to people, acting moody or snapping at people. How might others think/feel about them? And how will that impact their behaviour? The reflection here for young people, especially those who are being trained to provide peer support, is to understand that how people behave is rarely about those around them, it’s about them. So if our first reaction is to believe it’s about us, we will often withdraw as well which may further impact how bad the person is feeling. If our thoughts are “they’re clearly having a bad day” we are more likely to ask if they are okay and what they need (which may be to be left alone which is fine). It also seperates us from feeling automatically responsible for someone elses behaviour and helps them to take responsibility for feeling better.

Helps young people to think about coping strategies & ways to change mood
We all have bad days, heck sometimes even bad years, and sometimes our behaviour can be less than pleasant. It is important to stress that no matter how we feel we are always responsible for our own behaviour. Understanding what we need when we are feeling down to help us feel better or to recharge, and verbalising that to friends and family is really important. If you know that you get really angry and want to argue and fight with people when you’re stressed out, perhaps trying a different strategy like taking a really cold shower or venting it all out on paper is better. And be upfront about it – tell people that this is how you feel and what you need to do to feel better. Have those conversations, otherwise people may think your mood and behaviour is all about them.

Humans are social creatures and we often make assumptions about people based upon how they behave. As a side note I’ve found that explaining that a child has, for example, ASD or ADHD, can dramatically alter other people’s perceptions of them in a positive way, as they no longer think of their behaviour as defiant or trouble-making. The belief that a child is doing a certain thing just to annoy you, as opposed to they can’t help their behaviour is a seisemic shift when it comes to how we behave towards them, and how they in turn feel about themselves.

Is this something you think could be useful in your work with young people? Or is this something you already use? Let me know in the comments

Self Care Planning

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The idea that we need to care for ourselves is not new but many of us still neglect it. Why? I think it’s because when times are good, like our physical health, we don’t take much notice of our mental and emotional health. We just potter on.

On the flipside some of us roll our eyes at the idea of self care while actually practising it. Self Care doesn’t have to mean sitting meditating every day, for example it doesn’t do it for me, but exercise where I can immersed in the moment does. For some spiritual self care will be about prayer, for others walking in the woods with their dogs will rejuvenate their spirit.

It also depends on how you are doing overall. If your emotional weather is generally sunny at the moment, self care is putting routines in place that can help you when your storms come. If you’re in the midst of a mental health crisis your self care routine may be as simple as focusing on ensuring you have eaten & had a shower. Something which isn’t as simple as it sounds when you are not doing okay.

Your support system is also really important to acknowledge – who can you turn to if the going gets tough, or to have fun with this week? Your support system doesn’t have to be IRL it could be friends online, helpline numbers or support services. There is always support out there, no matter how alone you feel.

So choose to take some small steps today to invest in your emotional wellbeing – it would be great to hear how you look after yourself in the comments!

When someone has crossed a line

If you feel uncomfortable, upset or angry when someone does something, chances are your boundaries – the actions you will tolerate towards yourself – have been violated. Some of us don’t want to challenge that person because we hate conflict. Some of us think that if we show them we are unhappy they will understand and not do it again. It doesn’t work. You need to be explicit and here is how:

For example:

I felt uncomfortable when you criticised me in front of my friends.

I would like you to talk to me in private if you need to tell me something.

If you continue to criticise me in public I will no longer be friends with you.

OR if you no longer want to be friends: to protect myself I will no longer ask you to come out with me.