Top 5 Issues Brought to Supervision

Clinical supervision, although recommended by both the Australian Counselling Association and the British Association of Counselling and Psychotherapy, is not always provided for international school counsellors by their respective schools.

Clinical supervision is the process whereby a School Counsellor has confidential space once a month, usually for 90 minutes to discuss, evaluate and gain guidance on interventions for student issues. Not only this but Clinical Supervision is a way to ensure the mental health needs of your School Counsellor are met – helping them to process some of the emotional impact and secondary trauma of working with complex cases, and ensures, as far as possible, that they are fit to practice and are working safely with your students.

School counselling can be a lonely job. Due to it’s mainly confidential nature, counsellors do not always have someone they can offload to within the school and therefore the senior leadership team don’t always understand the realities of their role. So what do International School Counsellors bring to supervision? In terms of student issues, these are the top 5 for my supervisees:

  1. Abuse/Domestic Violence/Neglect:
    Always a difficult one to deal with, particularly in countries where the laws are not geared up to prosecuting offenders. On the international scene, additional difficulties arise when the offender is the one with the work permit. We work through the counsellors feelings which inevitably arise, interventions and how to support students when confidentiality is broken because of harm to the child.
  2. Behavioral Issues:
    Behaviour always tells us something – but what? These are the discussions that are useful in supervision and figuring out interventions for classroom management. Disruptive behaviour in terms of aggression, self-control, defiance, inappropriate sexualised behaviour and frequent emotional outbursts can be symptomatic of many different things, and this problem-solving and intervention planning is often brought to clinical supervision, especially when there is a lack of outside services in-country or a reluctance on the part of parents to access help.
  3. ASD (Autism Spectrum Disorder) / ADHD (Attention-Deficit/Hyperactivity Disorder): The third top issue brought to clinical supervision is ASD and ADHD in children, whether suspected or diagnosed. How to talk to parents about assessments and the types of accomodations that may be needed, through to how to make counselling spaces more neuro-divergent friendly are common conversations in supervision.
  4. Self-Harm / Suicidal Ideation/Attempts:
    Clinical interventions to work with self-injury and debriefing School Counsellors when faced with self injury or suicide is a core of the clinical supervision role. Working with depressed and suicidal young people can be hugely emotionally taxing and if adequate support is not given for your School Counsellor then they are at risk of burnout. Having said that, they are the person best placed within your school to undertake suicide & self injury risk assessments.
  5. Substance Use/Addiction:
    Finally at number 5 is substance use and addiction. This has become increasingly discussed in supervision in recent years, as many students, when caught with drugs, alcohol or nicotine products are sent for mandatory school counselling. For school counsellors, who usually see students on a voluntary basis, this can be difficult and they have sought help from supervision for ideas about how to engage young people in this situation and also which approaches work best when helping young people overcome addictive behaviours.

    These 5 issues will not be what the school counselling team deal with the most. My guess that will be something like friendships and relationships breakdown, or academic anxiety and stress. For your school counselling team this is their bread and butter – they don’t need support to do 90% of their job – supervision helps with the 10% “sharp end”. It is also dealing with and listening to the “little stuff” that students trust you with the “big stuff”.

    I have some limited spaces left for clinical supervision for the 25/26 academic year. Please get in touch if you would like to see if I am a good fit. Please note I am only able to provide supervision at 4-5.30pm (ICT) during weekdays and have some limited availiability on Saturday mornings.

Key Challenges in Safeguarding for International Schools: An Overview of the Literature

School safeguarding, within the context of international schools, encompasses a broad range of practices and concerns aimed at protecting children’s health, well-being, and human rights. Initially, the focus of safeguarding in these settings was primarily on preventing sexual abuse by educators through measures like safer recruitment and criminal background checks. However, this understanding has significantly broadened over time to include other forms of harm and comprehensive well-being. The evolving scope of safeguarding in international schools now covers:

• Harm between children (peer-on-peer abuse)
• Affluent neglect
• Online harm such as bullying, sexual harassment and exploitation
• Identity-based harm such as racism, Islamaphobia or homophobia
• Student mental health and well-being, including issues like suicidal ideation and self-harm
• The impact of transition on well-being for internationally mobile students (Third Culture Kids or TCKs)
•Fostering a sense of belonging and respectful, trusting relationships within the school community.

This broadened approach also recognizes the interlinkage with data protection and the need for whole-school strategies.

Challenges to Safeguarding in International Schools

International schools, despite often having significant resources, face unique and complex challenges in implementing effective safeguarding practices due to their diverse populations, mobile nature, and varied legal and cultural contexts.

Affluent Neglect:
This is a particularly challenging area, as affluent families are often perceived as “low risk”. However, children in these families can experience severe emotional neglect due to parental isolation, excessive pressures for achievement, and a focus on material provision over emotional needs. This neglect is often masked because physical needs are met. Independent boarding schools may struggle to identify these children as being “in need or at risk of significant harm, and designated safeguarding leads (DSLs) can be reluctant to raise concerns due to parents’ transactional arrangements with schools or their power and influence.

Peer-on-Peer Abuse:
There is limited academic research specifically on peer-on-peer abuse in international schools. Forms of harm include cliques, gossip, anti-snitching cultures, sexual harassment and assault, peer pressure, social exclusion, physical assault, and specific issues related to nationality hierarchies or geopolitical tensions. Addressing harm that occurs outside school premises, including online, is complex and unclear, with many schools lacking adequate policies or legal clarity on their intervention scope.

Cultural and Legal Barriers:
International schools operate across 159 countries with diverse cultural and legal contexts. Conflicting cultural norms around discipline (e.g., physical punishment), care-giving, sexuality, and reporting can cause confusion and undermine safeguarding efforts. Some laws criminalize behaviors like certain sexualities or mental health issues, increasing student vulnerability and schools’ reluctance to report.

Relationship with External Agencies:
Many international schools are isolated from their surrounding communities and local agencies, operating in a “grey legal and political area. There can be a lack of trust and cooperation with local law enforcement and child protection services, with some agencies perceived as ineffective, corrupt, or even potentially causing greater harm to the child if abuse is reported. This leads schools to manage issues internally or rely on embassies and NGOs instead of statutory services.

Parental Power and Influence:
Affluent and influential parents can exert considerable pressure on international schools, sometimes undermining investigations or demanding specific outcomes to protect their family’s reputation or status.

Transitions and Staff Turnover:
Frequent student mobility (TCKs) and high staff turnover can hinder the development of trusting relationships and effective information sharing, making it difficult to identify patterns of harm or transfer safeguarding concerns between schools.

Application of Western Models:
Many international schools apply child protection models that originate from Western countries (e.g., UK, US, Australia), which may not align with local cultural and legal contexts. This can lead to resistance from local parents and professionals, perceived as a “western imposition,” and may be less effective than culturally contextualized approaches.

Safeguarding Practices and Enablers

Despite these challenges, international schools employ various strategies and leverage specific roles to support safeguarding:

Role of Counsellors and DSLs:
School counselors are identified as key personnel for supporting students’ unique developmental and mental health needs, particularly TCKs. They are often seen as trusted adults and play a critical role in developing and delivering student education and transition support. However, clarity on the division of roles and collaboration between counselors and Designated Safeguarding Leads (DSLs) is important. DSLs are responsible for overseeing safeguarding, and strong leadership by principals and DSLs who prioritize safeguarding and empower staff is a powerful positive force.

Policies and Procedures:
Clear, written safeguarding policies and procedures are crucial. Centralized, digital record-keeping systems for safeguarding concerns help identify patterns and intervene early.

Student Voice and Education:
Involving students in co-constructing safeguarding strategies and providing education on topics like consent, healthy relationships, and online safety is vital. However, time and resource constraints can be barriers to effective curriculum delivery.

Team Approach:
A team approach to managing safeguarding concerns, involving multiple professionals, is valued as it shares the burden and strengthens practices. Regular multi-disciplinary meetings help discuss student concerns.

Networks and External Support:
Engaging with local networks of international schools, international accrediting bodies (like CIS), training providers, and other external organizations provides valuable guidance, support, and external validation. Building relationships with individuals in local law enforcement, child protection agencies, and community-based NGOs can also strengthen practices

Culturally Responsive Strategies:
Developing strategies to work in partnership with families on sensitive issues, such as physical discipline in the home, by aligning with school values and educating parents can be effective15221. The need for cultural matching and contextualization of safeguarding approaches is particularly strong when Western professionals serve non-Western communities19….

In conclusion, school safeguarding in international schools is a complex and evolving field, moving beyond traditional concerns to encompass a holistic view of child well-being. While progress has been made in establishing foundational practices, significant challenges persist, particularly related to the unique cultural, legal, and social dynamics of globally mobile communities and the influence of affluent families. Addressing these challenges requires culturally informed, collaborative, and adaptable approaches, along with continued research to understand the diverse experiences of students and optimize safeguarding interventions.

What stops people from intervening when a child is being abused?

I’ve been reading a lot around child protection recently because of my doctorate, and I found the idea of guardianship to be interesting. As a former Designated Safeguarding Lead (DSL) in a school, I always found it curious that the same people would report time and time again, different instances and different concerns about children, whereby other staff would see the same thing and not report at all. This is called ‘the rule of optimism’ – the thought of ‘what if I am wrong?’ As a DSL I loved getting cases that turned out to be nothing – my most memorable was a youngster with Mongolian Blue Spot, a form of birth mark that looks like major bruising. It doesn’t matter that no further action was needed and I had spent time figuring it out – what mattered what the staff member cared enough to report.

The Australian Royal Commission investigated widespead child sexual abuse and how institutions dealt with it when claims came to light. I came across an article by Lockitch et al (2022) entitled ‘Why Didn’t they Intervene? Examing the Role of Guardianship in Preventing Instititional Child Sexual Abuse’ which I think could be really useful for schools to consider.

The authors used Routine Activity Theory, to examine the findings. This theory claims that crimes occur when there is:

  • a motivated offender
  • a suitable target
  • the absence of a capable ‘guardian’.

A guardian in a safeguarding context could be anyone who witnesses or becomes aware of child abuse. However, to be effective, that guardian has to have a willingness to supervise, the ability to understand what is happening and also the willingness, which includes the confidence and skills, to intervene.

Willingness to Supervise:
This refers to someone else who is in the same physical space as an offender and is attentive to what they are doing. They must be able to notice when someone is acting in a manner that may constitute abuse. In the Royal Commission, witnesses who saw a teacher hold children on his lap behind his desk (where sexual abuse took place) did not report this. Moreover, although this was not studied in this research, lots of the abuse took place in front of other children. There could be scope for empowering children as guardians; or certainly an argument that young children should be taught about abusive behaviours and who to talk to if they see something/need help. From working with survivors of sexual abuse, many were abused for years before they realised that this was not normal or okay; they would’ve asked for help sooner if they knew.
Another issue was that the staff:child ratios were not upheld, so offenders often were left alone with children despite this being against school/institutional policy. I would argue having and sticking to staff:child ratios also protects the staff from unfounded allegations as well.

Willingness to Intervene:
If a guardian observes something concerning then they have to make a choice – do I act on what I saw or not, and if I act what do I do? Do I report this to my DSL? Do I speak to the child? Do I confront the adult? Many things can impact this decision.
In the case of William Vahey (the Serious Case Review is here) when teachers reported his suspicious behaviour, this was not acted upon, and when they confronted him directly he would point out that he was, basically, adored by the Board of Governers so they were risking their jobs should they report him. He drugged and sexually abused 100s of young people over a 40 year international teaching career. This has happened time and time again; there can be a diffusion of responsibility – if everyone knows that someone is ‘dodgy’, no-one reports. Maybe they don’t think it is their responsibilty, or maybe they think ‘surely someone else has done it‘.
In the Royal Commission, a sports coach was nicknamed a ‘paedo’ by the kids, and adults would routinely joke that they wouldn’t want to left alone with him. Turned out they were right, he was actually sexually abusing children, but no-one reported it.
These power dynamics, organisational norms and fear of consequences can all impact on whether your staff tell what they see. They need to be able to trust their gut, and be confident that leadership will take what they see seriously.

Capability to Intervene:
This involves guardians knowing what to do and who to report to. Many people in the research were unfamiliar with the reporting structures, or who in the organisation to talk to. Many were given the Child Protection policies to read, but hadn’t done so. Capability to intervene also includes their perception that they can actually intervene and make a difference, which in turn affects their willingness to get involved. Imagine in an international school reporting powerful parents for example, or thinking that, well this is just what happens in this country.
In my own conversations with teachers worldwide there can be a lack of understanding about country laws, and a misperception that ‘there are no laws to protect children here’. When I have done a (usually very quick) google search, I have always found said laws. The laws are there because most countries have signed up to the UN Convention of the Rights of the Child, and Article 19 urges governments to put in place laws and agencies to help protect children from all forms of violence.
This is also why it is so important, you undertake regular child protection or safeguarding training with your staff and you inform them of the laws in the country in which they are teaching. Getting them to do online child protection training from a UK provider does not give them the local knowledge and understanding to be able to believe that they are capable of making a difference to a child.

Finally as a reflection, I would like to ask schools and youth organisations to consider what the point is of their child protection policy. Do you have it to tick some boxes? Do you have it so you can collect information about children’s lives? Or do you have it because you want to actively keep children safe from abuse and harm?

Listen to children and young people when they tell you things – sometimes what they see is hidden from adults. They may use jokes to tell you. We know that, like in the case of William Vahey above, sexual offenders don’t just groom children they also groom adults as well.

Take all allegations seriously.

And finally don’t ask yourself ‘what if you’re wrong’, instead ask what if you are right?

I am starting a Doctorate – eeek!

Today is day 1 of my Doctorate of Professional Studies in Social Care & Community: Policy and Practice. Which is a mouthful to be honest. A “Prof Doc” as it is shortened to, is like a PhD (Doctor of Philosophy) but more focused on research that has practical applications to the workplace. This is more my style – I dislike research for the sake of research. I wanted to do something that was pragmatic and had real-world application. Something that could be implemented when I am finished.

After I get through the initial modules, I am going to be researching how international schools respond to child protection disclosures when there is little to no statutory provision in the host country. International schools in particularly in Asia and the Middle East, often find themselves in the following situations: the law being unclear, e.g. in Thailand it is illegal “to torture” your children – but what does that actually mean? What happens, therefore, if a parent is physically abusing their child, but the law does not say this is constitutes torture? Or you believe a child is being physically abused but the authorities say it doesn’t meet a threshold and ask what they did to deserve it? Or the reverse, if the law states it is illegal to use physically abuse your children, but there isn’t the services in-country to deal with it. Or a child is in serious danger today, but you know services are so stretched that no-one will come to help for 6 months, if at all…

As a pastoral team what do you do next?

Or what happens when you have a case of peer on peer abuse, say sexual violence, and the country laws prosecute young women for extra-martial sex? Or perhaps the alleged perpetrator is a staff child or the child of a very important person. Ethically what do you do?

Or perhaps you have an expat family, or even teaching staff where there are rumours of domestic violence; how or even should the school intervene if the laws in the country say it’s ok? What do you do when you are faced with a situation which would be so straightforward in Europe to deal with – you just call social services – when you cannot rely on services in your host country?

As a former Designated Safeguarding Lead (DSL) at a large international school, who now supervises DSL’s across Asia and the Middle East, and trains schools in Safeguarding, I know there is a huge discrepancy between how individual schools work around these issues. Some schools have excellent procedures, some schools bury their heads in the sand. Many schools do generic tick box training which is UK centric and has little real world application out here. But they need something that says “Level 3” on it, regardless of how useless it is.

And this is the hole I want to plug. I want to find out how schools are making these decisions and what they do next. How do they act in the best interests of their students? What do they need to help them make the right decision?

I will keep you posted!

Staff Wellbeing in Schools: Burning Out

I will always remember my first term working in a school. I couldn’t believe how absolutely knackered I was – I don’t think I had ever been so tired in my life. The job itself – school counsellor -didn’t hold as much responsibility as I had assumed in my previous roles managing charities. I wasn’t responsible for staff, or finding funding, or for keeping the organisations afloat. The problems I helped with, for the main, weren’t ‘heavier’ than in previous roles where I had worked with young people in crisis. It was something else. Something else that I had never felt before – the feeling of being part of a huge machine that just doesn’t stop for breath. I laugh about it now – my caseload at the time was tiny in comparision to how many students I saw the year I left, but it wasn’t the amount of work as such, it was feeling like you could never stop – there was always something or someone that needed your attention. If you got distracted for even a second you would miss something important. And the emails – my goodness the sheer volume of emails!

I don’t find it surprising therefore that a 2019 study found that 40% of British teachers were considering leaving the profession – and this was pre-Covid. My guess is that it is much higher now. When I left my international school in 2022, a third of the teaching staff went at the same time. After 18 months of being locked into the country, many wanted to be closer to their families in Europe. Many left the profession altogether.

I have facilitated a number of staff wellbeing groups for both teaching and non-teaching staff recently, and the struggle is the same for both. The long first term has all school staff clinging on for dear life, struggling to get to the end. 14, 15 even 16 week terms are normal, and exhaustion is normalised. “What do you like best about your job” I ask people – “the holidays” are usually the reply. Term time is full of demands. Parents demanding that their children get the right extra-curriculas or that the buses run on time. Students demanding that their teachers give them advice about essays and homework over the weekends. Senior Leadership ‘dropping’ a last minute activity or task upon already overloaded staff. A never ending stream of emails demanding to be read.

Unsurprisingly then, burnout is all too common amongst people who work in schools. I have seen it firsthand with a colleague I valued greatly. Sadly, by the time we realised what was happening for her, it was already too late and she ended up leaving. It starts with an expectation on yourself that you must prove yourself and you must do more. It ends with you physically unable to go to work. In between you feel guilt that you are letting people down, anger and irritability with colleagues and students, and, feeling unable to face colleagues you isolate yourself. It is possible to bounce back from burnout, but for many this means a change of school, or leaving the profession altogether.

There are a number of factors which affect the likelihood of burning out which are not just about the workload someone is faced with. These include staff members feeling unappreciated by their management, not feeling they have autonomy or control over their work and a lack of community and support.

So what helps? When asked that question, school staff routinely say ensuring they do things outside of work, like hobbies or exercise. But they also acknowledge that these can be the first things to go when they start feeling tired. Asking for help from colleagues, and taking the time to check in with each other during the day can be a lifeline. Seperating home from school by deleting your school email account from your phone is a controversial one, with some staff too scared to do so despite their being no requirement to have it on there. If you can’t delete it, don’t answer emails after 5pm. Or if you have to, schedule send them for 7am the following day – this will reduce the expectation on you that you are available 24/7. And, finally, if you start to realise you are struggling, seek professional help from a counsellor or other mental health professional. Burnout is tough – understand the signs to get the help you need early.

If you would like to find out more about burnout in education you can download our free Anti-Burnout Book for Teachers here.

Change & Loss in International Schools

Living abroad can be both exhilarating and exhausting, and those who work or study in international schools often find themselves facing a continuous cycle of change and loss. In August there is a flurry of new faces, some incredibly excitable, some massively overwhelmed and others whose sadness from their loss of home drips from them like water, pooling around their feet. Students and staff wonder who are their people – who amongst these newbies will be their friends this year? Maybe they even signed up to be buddies keen to replace the friends they lost last year and are striving for connection.

Then just as the term starts to settle talk begins of contract renewals – who is up for renewal this year? Whispers about who is leaving and about who should probably leave as they clearly hate it but yet are still there year after year, hanging on for the cash while making themselves and all around them miserable…

By early term two, bang in the midst of newbie homesickness, the rumours start flying about who is going and where. We learn that that one family who has kept us sane for the past few years is moving to Europe to be closer to family or the colleague that keeps the department together is heading ‘off to new adventures and we wonder how we will cope without them.

The constant pinging of Whatsapp group expat sales groups between April and June provide the soundtrack to remind you that people are moving on. As the leavers panic about selling everything, the sadness sets in for those left behind.

The stayers start to try and make new friends with other stayers while their houses get fuller with reminders that the only constant in this life is change. The blender from the science teacher, a random assortment of cups to give to your new buddy, some awful picture that your friend clearly bought while drunk in Bali; houses haunted by the appliances of expats past.

And after the goodbye parties and half-hearted promises to always keep in touch you move onto the summer holidays before the rollercoaster starts again.

It may get to the point where you give up trying to make friends. That the loss of losing so many people you care about makes you reluctant to try again. It’s understandable, yet we all need connection – old hands and newbies alike. Unresolved loss can lead to us feeling depressed and thinking it is better if we just don’t even try anymore.

If this is you, please reach out for some support.